Message from the CEO
SRE is an SBA certified 8(a)/small disadvantaged business (SDB), 100% economically disadvantaged woman-owned small business (EDWOSB), service-disabled Veteran-owned small business (SDVOSB/VOSB), and SBA certified Historically Underutilized Business Zone (HUBZone) certified small business.
Welcome and thank you for your interest in Strategic Resolution Experts, Inc (SRE). SRE is built on a foundation of Integrity, Quality, and Performance. We will always conduct ourselves with the highest levels of honesty, forthrightness, and character - even when no one is looking!
Our services will meet or exceed your quality standards because our internal quality standards are a matter of pride and accomplishment. We want to be the best in the world by delivering value to our customers. We perform as promised on every engagement by providing accurate and realistic timeframes and expectations. We strive to deliver above and beyond every time.
I believe that every relationship is built on trust. At SRE, we will be your trusted partner and will provide solutions and options that meet the strategic business objectives of your organization. I believe in the premise that if you give a person a fish, they will eat for a day. If you teach a person to fish they will eat every day. Accordingly, I teach and coach my clients, team members, and partners on the correct application of project and program management, IT Service Management and IT Infrastructure Library (ITIL®). If you know what I know, I have successfully delivered a solution that is not only fully functional but also self-sustaining.
My team members are best-in-class and I treat them as I would like to be treated. I lead a family-friendly, people-focused organization. My goal is to help my team members gain knowledge and excel in both their personal and work lives.
My partners are carefully chosen to assure their core values align with our own at SRE. I focus on fostering relationships that are mutually beneficial. If I cannot solve your problem or help you, I have a trusted teaming partner who can.
As a United States Navy veteran and native West Virginian, I am thrilled to have the opportunity to serve my country once again by providing outstanding services and solutions to my government clients and contributing to the security and success of our nation. I am also proud that I can provide a stable, family-oriented work environment for the people that work at SRE. My vision is to contribute to the economic stability, technology, and quality education for the people of my state and the nation.
I look forward to a long and productive relationship with you. Thank you again for taking the time to visit our site and learn about this great company I am so proud of!
All ITIL® courses are offered by ITSM Academy in partnership with Strategic Resolution Experts.